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Protection Plan 101

What is a home protection plan?

A home protection plan is a service contract that covers the repair or replacement of many of the most frequently occurring breakdowns of home system components and appliances. It lets homeowners know they're okay if something goes wrong with a covered item.

Why do I need one?

The one thing you can be sure of is that eventually your home system components and appliances will break down. When that happens, a home protection plan may help make costs of repairing or replacing home system components or appliances more manageable, while making it easy for you to get a qualified professional to your home to fix the problem.

Why choose American Home Shield?

At American Home Shield, we're dedicated to making sure you get outstanding customer service, from the moment you call with a problem until the problems resolved. We like to think that is what has made us the industry leader with over 40 years of experience in helping our customers.

Our Service

  • We can take your service request 24 hours a day, 7 days a week, 365 days a year via our website at or via one phone number: 800-776-4663
  • We have a network of approved and local professional contractors to service your problem.
  • When a covered breakdown occurs, you will pay a trade service call fee for each contractor of a different trade request.
  • We can help cover your home systems and appliances regardless of age as long as they are in good working order on the contract effective date.

Our Products

Coverage provided in a home protection plan is typically not offered in a homeowner insurance policy. A home protection plan can help make covered repairs or replacements more manageable. If the item is covered in your plan, American Home Shield is here to help. We are here 24/7 to take your service call and make the entire process simple — start to finish.

Learn more

Listing Coverage

Ask your agent about our listing coverage. For a limited time, American Home Shield will provide coverage for your home's systems and appliances while your home is on the market.*

Program benefits:

  • Avoid unexpected, covered repair and replacement costs during the listing period.
  • Alleviate concerns a potential buyer may have about the condition of the home.
  • Help discourage down-price negotiation.
  • Reduce the chance of a delayed closing.

* American Home Shield may at its sole discretion extend the contract term. Please read contract for specific coverage, limitations and exclusions.

National average replacement cost:+

Previous Items
  • Ranges & Ovens

  • Microwave

  • Dishwasher

  • Clothes Dryers

  • Hot Water

  • Clothes Washers

  • Air Conditioning

  • Heating

  • Refrigerators

  • Electrical

  • Plumbing

  • Pool

  • Water Heater

Next Items

†As reported in the survey A Study of Homeowners' Appliance and Home System Service Experiences, A nationwide survey of homeowners conducted in 2013 by Decision Analyst for American Home Shield. Further reproduction is expressly prohibited.

People are talking about AHS

Rather than having multiple service warranties on every appliance in my home, I just have one.

- Patricia, AHS Customer